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Frequently Asked Questions

FAQ's

General support and information for the most frequently asked questions our support team gets. Before contacting support, you might be able to find the answers to your questions here! 

  • About Us
  • FAQ's
All Frequently asked questions

FAQ's

Account FAQs

We are unique because we focus on the local market. All of our restaurants are locally owned, and all of our drivers are local drivers. We are the delivery service that supports our local communities.

Tips & Information

Common problems with EatsBC can be fixed in a few simple steps. Here is what we recommend trying first if you are having issues. 

  • Refresh The Tab
  • Check Internet Connection
  • Make Sure Location Is Correct

Support

Contact our support team for any further help, or questions you may have about EatsBC. We can help customers, merchants, and answer any inquiries you may have about EatsBC.

Phone Number

269-206-9654

Email Address

[email protected]

Managing Orders

You will receive orders through the EatsBC mobile merchant app which you can get through the Apple App Store and Google Play Store. 

Payment FAQs

You will pay 15% per transaction, and $25 dollars per month to partner with EatsBC. We keep things simple and transparent with no hidden fees. 

Contact Our Support team

Still Confused About Our Features?
Contact our support team

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Hours of Operation

Mon – Thurs: 9:00AM – 8:00PM
Fri – Sat: 9:00AM – 9:00PM
Sun: 11:00AM – 7:00PM 

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